Introduction
This Privacy Policy explains how Kiara Jewels collects and uses your information when you contact us, browse our website or place a made-to-order enquiry. We sell on enquiry only and do not take online payments through this website. The details we collect include:
- Your name and contact details (email, WhatsApp)
- Your delivery location
- Your design ideas, references and budget
We use these details only to design, quote, craft and deliver your jewellery, and to stay in touch about your enquiry.
How we use your information
We respond to enquiries, prepare designs and quotes, make your piece to order, arrange insured worldwide shipping, and keep you updated. We may contact you by WhatsApp, phone or email. We never sell your data.
WhatsApp and enquiries
When you message us on WhatsApp or send an enquiry, your message and contact details are stored so we can serve you. WhatsApp messages are also covered by WhatsApp's own privacy terms.
Sharing with third parties
We share information only with partners who help us operate, such as couriers and shipping firms, payment providers for deposits or invoices arranged directly with you, and our hosting and analytics providers. They may use it only to perform their service for us.
Cookies and security
Our website may use cookies to keep it working and understand usage; you can control these in your browser. We take reasonable steps to protect your information and keep it only as long as needed to serve you and meet legal requirements.
Your rights and contact
You may ask us to access, correct or delete your information, or to stop contacting you, at any time. Contact us at Piplod, Dumas Road, Surat 395007, Gujarat, India, by WhatsApp, or by email at hello@kiarajewels.com.
